Infant Hearing Program of Eastern Ontario

The Infant Hearing Program screens all Ontario newborns under 2 months of age.

  • How is COVID-19 affecting the Infant Hearing Program?

    How is COVID-19 affecting the Infant Hearing Program?


    The Ontario Infant Hearing Program (IHP) now looks for hearing loss in two different ways:


    1. The Hearing Loss Risk Factor Bloodspot Screen:  This service continued throughout the COVID-19 restrictions and all babies who complete the “heel prick” have received it.


    • When your baby was born, the nurse or midwife likely did a “heel prick” and took a small sample of blood from your baby’s foot.  That sample was placed on a card and this “dried blood spot” was tested by Newborn Screening Ontario (NSO) for many different diseases and conditions – including risk factors for hearing loss.  If your baby tested positive for any of those risks, NSO would have contacted you directly within a few weeks of your baby’s birth.  For more information:  www.newbornscreening.on.ca

    2.  Hearing Screening:  This is a physical test that is done in-person (www.children.gov.on.ca).  These in-person screenings were paused on March 16, 2020 due to the COVID-19 restrictions.  This screening can be completed until your baby is 8 weeks old.  With the ongoing risk of COVID-19, we have limited the number of locations available but we are running at full capacity and able to accommodate eligible referrals. 


    • If you are a permanent resident of Ontario with a baby under 2 months of age, but you have not yet received a call from our program, please call us at 613-688-3979, ext. 3453 or toll-free at 1-866-432-7447 to make sure that we received your referral from your hospital or midwife (we aim to contact families within 2-4 days of discharge).

Why is early screening so important?

4 in 1,000
babies in Ontario will have hearing loss at birth or before the age of five
A permanent hearing loss can cause delays in your baby’s language development. This can lead to behavioral and emotional problems and, later on, to problems in school. When a hearing loss is found early, children get the support they need to learn to communicate.

The Infant Hearing Program of Eastern Ontario (IHP) has many great partners. We work with local hospitals and community providers to make sure children identified with Permanent Hearing Loss get access to the services and supports they need. Through our program, children can see audiologists for assessment and assistive technology and, learn to communicate using sign language (ASL or LSQ) or spoken language (AVTa).

How can I get my baby’s hearing screened?

Birthing hospitals and midwives send your contact information to us. We call you within the first few days of your baby’s life. It’s important that we talk to you as soon as possible so that we can book an appointment before your baby is 1 month old. 

If your baby is more than 4 days old and you have not yet heard from us, please call us right away.

Call 613-688-3979 ext. 3453 or toll-free at 1-866-432-7447. We will do our best to schedule an appointment at a location and time that works for you. 

The screening is free, fast, reliable and does not hurt the baby in any way.

How is my child’s speech and language developing?

The First Words Communication Checkup lets you screen your child’s global development starting at 6 months of age.

The tool screens in these areas of development:
  • Fine motor
  • Gross motor
  • Speech and language
  • Social communication and behavior
  • Signs that your child may be developing differently
Communication Checkup

Make sure your child is meeting their milestones!

Our screening tool gives you instant results and specific next steps based on your child’s development. If your child needs support for their development, we will give you all the information you need to get started!  

Sign up for an email reminder.

Get an email reminder every 6 months to complete a new First Words Communication Checkup screening for your child. 
Sign Up for Reminders
  • Hearing loss and hearing loss risk in two different ways

    The Ontario Infant Hearing Program (IHP) looks for hearing loss risk and hearing loss in two different ways:


    1. Hearing Loss Risk Factor Bloodspot Screen

    This service continued throughout the COVID-19 restrictions and all babies who complete the “heel prick” have received it.


    When your baby was born, the nurse or midwife likely did a “heel prick” and took a small sample of blood from your baby’s foot. That sample was placed on a card and this “dried blood spot” was tested by Newborn Screening Ontario (NSO) for many different diseases and conditions – including risk factors for hearing loss. 


    If your baby tested positive for any of those risks, NSO would have contacted you directly within a few weeks of your baby’s birth. For more information: www.newbornscreening.on.ca



    2. Hearing Screening

    This is a physical test that is done in-person ( www.children.gov.on.ca ). This screening can be completed until your baby is 8 weeks old. With the ongoing risk of COVID-19, we have limited the number of locations available but we are running at full capacity and are able to accommodate eligible referrals.   


    If you are a permanent resident of Ontario with a baby under 2 months of age, but you have not yet received a call or email from our program, please call us at 613-688-3979, ext. 3453 or toll-free at 1-866-432-7447 to make sure that we received your referral from your hospital or midwife (we aim to contact families within 2-4 days of discharge).

  • Did your baby miss their in-person newborn hearing screening?

    The Infant Hearing Program’s Newborn Hearing Screening is the standard of care in Ontario.


    Some parents might choose not to complete the Hearing Screening. For these babies, it will be extra important that parents monitor their development and watch for signs of hearing loss.


    1. Continue to monitor your child’s speech and language development.

    Residents of Ottawa and Renfrew County:

    • You are strongly encouraged to register your email address for the Communication Checkup (below). 
    • By signing up, you will receive a reminder every 6 months or so until your child starts school. You’ll be reminded to look through the milestones.
    • If your child is falling behind, you’ll know how to get help.

    Residents of Stormont, Dundas & Glengarry or Prescott-Russell:

    • You are strongly encouraged to visit the Eastern Ontario Health Unit website.
    • You will find several videos to help you learn more about milestones.
    • If at any point, you’re worried about your child’s speech and hearing development, you should contact Words in Bloom to ask about their preschool speech and language program or call the Eastern Ontario Health Unit’s Health Line at 613-933-1375 or 1-800-267-7120.

    2. Monitor your child’s hearing.

    Hearing loss can be difficult for parents and physicians to detect in a very young child. This is why an in-person visit is so important. 


    Some possible signs of hearing loss in an infant or toddler might include:

    • Does not react to loud sounds
    • Does not seek out or detect where sound is coming from
    • Has stopped babbling and experimenting with making sounds
    • Still babbles but is not moving to more understandable speech
    • Does not react to voices, even when being held

The Ontario Infant Hearing Program (IHP) looks for hearing loss risk and hearing loss in two different ways:

Hearing Loss Risk Factor Bloodspot Screen

This service continued throughout the COVID-19 restrictions and all babies who complete the “heel prick” have received it.


When your baby was born, the nurse or midwife likely did a “heel prick” and took a small sample of blood from your baby’s foot. That sample was placed on a card and this “dried blood spot” was tested by Newborn Screening Ontario (NSO) for many different diseases and conditions – including risk factors for hearing loss. 


If your baby tested positive for any of those risks, NSO would have contacted you directly within a few weeks of your baby’s birth. For more information: www.newbornscreening.on.ca


Hearing Screening

This is a physical test that is done in-person ( www.children.gov.on.ca ). This screening can be completed until your baby is 8 weeks old. With the ongoing risk of COVID-19, we have limited the number of locations available but we are running at full capacity and are able to accommodate eligible referrals.   


If you are a permanent resident of Ontario with a baby under 2 months of age, but you have not yet received a call or email from our program, please call us at 613-688-3979, ext. 3453 or toll-free at 1-866-432-7447 to make sure that we received your referral from your hospital or midwife (we aim to contact families within 2-4 days of discharge).

The Infant Hearing Program’s Newborn Hearing Screening is the standard of care in Ontario.

Some parents might choose not to complete the Hearing Screening. For these babies, it will be extra important that parents monitor their development and watch for signs of hearing loss.


1. Continue to monitor your child’s speech and language development.

Residents of Ottawa and Renfrew County:

  • You are strongly encouraged to register your email address for the Communication Checkup (below). 
  • By signing up, you will receive a reminder every 6 months or so until your child starts school. You’ll be reminded to look through the milestones.
  • If your child is falling behind, you’ll know how to get help.

Residents of Stormont, Dundas & Glengarry or Prescott-Russell:

  • You are strongly encouraged to visit the Eastern Ontario Health Unit website.
  • You will find several videos to help you learn more about milestones.
  • If at any point, you’re worried about your child’s speech and hearing development, you should contact Words in Bloom to ask about their preschool speech and language program or call the Eastern Ontario Health Unit’s Health Line at 613-933-1375 or 1-800-267-7120.

2. Monitor your child’s hearing.

Hearing loss can be difficult for parents and physicians to detect in a very young child. This is why an in-person visit is so important. 


Some possible signs of hearing loss in an infant or toddler might include:

  • Does not react to loud sounds
  • Does not seek out or detect where sound is coming from
  • Has stopped babbling and experimenting with making sounds
  • Still babbles but is not moving to more understandable speech
  • Does not react to voices, even when being held

Concerns about hearing?

If your baby is not eligible for the Newborn Hearing Screening and you are worried that your child can’t hear, please follow up with their family doctor to ask for a referral to an audiologist. You may need to remind them if your child did not get a hearing screening at the time of their birth. A list of audiologists can also be found here. You will want to make sure that the audiologist is used to working with young children. 


Note that CHEO does not conduct hearing screenings. Primary care providers with significant concerns can refer patients to the audiology clinic at CHEO.  For these babies, it will be extra important that parents monitor their development and watch for signs of hearing loss. 

Our Family Support Worker can answer your questions. We can also give you information and connect you to many services. For more information on the program, visit: